If you’ve tried a visco memory mattress in-store and liked them, you may be considering buying one. But at a thousand dollars — a Tempur mattress costs even more — this mattress is no bargain. You want to be absolutely sure that it is really suited for you. Trying it at home may be the answer.
Why A Mattress Trial Is Necessary
Viscoelastic foam is unlike any other sleeping surface. Unless you’re already sleeping on one, sleeping on a Tempur-Pedic-style Swedish mattress for the first time will feel very different.
Trying Tempur mattresses in-store may give you an idea about comfort but, for most people, sleeping on one in their own home is the ultimate test. So what should you know about home trials?
Home trials basically mean that you sleep on a visco elastic memory foam mattress for 30, 60 or 90 days after which you can either keep it or return it for a refund. Sadly, returning the mattress is not always trouble-free.
Essential Info On Visco Memory Mattress Home-Trials
Manufacturers and retailers offer different types of trials. For example, buying a Tempur mattress directly from Tempur-Pedic gets you a certain trial policy. If you buy the same Tempur bed from a retailer, it’s their comfort policy that applies.
Home trial periods vary between 30 and 365 days. Major manufacturers offer 90 days while many retailers offer 60 days of trials.
Most home trials come with a minimum trial period (1-2 weeks, usually). You must sleep on the visco memory mattress for the minimum trial period before returning it.
While it’s impossible to determine how many nights you’ve slept on the mattress, it’s recommended that you try to maximize the trial period. Good quality Viscoelastic foam is so different to sleep on that many people find it takes 2-4 weeks for them to adjust.
Usually, the longer the trial period, the more chances you have to test your viscoelastic memory mattress in different conditions (temperature, humidity, etc). Of course, some people never adjust enough to sleep comfortably.
Returning The Visco Memory Mattress
Returning the viscoelastic foam mattress should get you a full refund. Unfortunately, that is not always the case. Some stores ask you to pay for return shipping while others also ask you to cover the original shipping cost.
One of the most common questions is — how much will it cost to return the mattress at the end of the trial. Viscoelastic mattresses are very dense and heavy which makes freight much more expensive than for regular beds.
Return shipping can sometimes cost more than the original shipping price. Companies cut their costs by using consolidated shipping to deliver more than one order to an area. Sending a single mattress back can therefore be more costly.
Some companies offer to remove your old bed when the new visco memory mattress is delivered. It would be a good idea to hold onto your old bed in case you decide to return the memory mattress at the end of the trial.
To make sure that you have no problems returning it at the end of the trial, check for any defects upon delivery and make sure there is no damage to it (stains, spills, tears, etc) at the end of the trial. Some people take extra precautions and use mattress encasings and covers to keep it like-new.